Frequently Asked Questions

EPM takes charge of the certificate of occupancy process from beginning to end. Recently, the city of Rochester updated its certificate of occupancy process and regulations. At EPM, we have a agent who serves as our in-house maintenance coordinator.

Their responsibilities include:

• Applying for the initial certificate of occupancy
• On-site meetings with city inspector and Rochester housing authority personnel, etc.
• Reviewing the findings of the inspection with you
• Coordinating with maintenance technicians and vendors
• Reviewing each quote with you
• Overseeing the work to completion
• Conducting follow-up and final inspections

All of EPMs in-house staff are licensed agents, including the office manager, and account managers.

EPM will conduct monthly ACH deposits directly into your designated checking account.

Yes! Because we are intimately familiar with both your property and goals, EPM is well-positioned to conduct your real estate transitions.

Eviction proceedings will be coordinated by EPM. We will work closely with your attorney to serve notices, in addition to filing any legal eviction notices/court proceedings. Evictions are generally a last resort, and EPM will work out payment arrangements with tenants to avoid an otherwise costly eviction. If you do not have an attorney, EPM refers evictions to local attornies such as Miraglia & Co.

EPM covers the cost of maintaining your property management software. For sizeable portfolios that already use an existing PM software, EPM can utilize your existing program.

EPM can utilize our in-house agents and will also cooperate with other licensed brokerages to lease your property. If desired, EPM we involve you in the leasing process. Charges vary depending on the size of each portfolio.

If you already own investment properties, EPM will evaluate each property and the goals of that property owner to ensure success for both parties. If a property has significant property violations, an agreed-upon plan.